Terms of Service

Terms of Service

These Terms of Service explain the rules and conditions that apply when you access the Scholl website, browse our store, place an order, or use our online services.

Last updated: July 24, 2026

Overview

Scholl provides an online shopping experience for customers who visit our store and purchase products from us. By using this website, you agree to follow these Terms of Service and any related store policies posted on our website.

Please read these terms carefully before using the website or completing a purchase. If you do not agree with these terms, you should not use the website or place an order.

Acceptance of Terms

By accessing the Scholl website, browsing products, creating an account, submitting information, or placing an order, you agree to be bound by these Terms of Service.

These terms apply to all users of the website, including visitors, customers, account holders, and anyone who interacts with store content or services.

Online Store Terms

You may use the Scholl website only for lawful shopping, browsing, and customer-service purposes. You agree not to misuse the website, interfere with its operation, or attempt to access information or systems without authorization.

  • You must provide accurate and complete information when placing an order or contacting customer service.
  • You may not use the website for fraudulent, misleading, harmful, or unlawful activity.
  • You may not copy, scrape, disrupt, damage, or misuse any part of the website.
  • You are responsible for keeping your account information secure if you create an account.

Product Information

Scholl aims to present product information, images, descriptions, sizes, colors, prices, and availability as clearly as possible. However, minor differences may occur due to screen settings, product updates, photography, or listing changes.

Product descriptions and images are provided for shopping guidance. Please review the product page carefully before placing an order.

Pricing and Availability

Product prices, promotions, discounts, and availability may change without notice. Scholl reserves the right to update, correct, or remove product listings, pricing, promotions, or availability information at any time.

If an error affects an order, Scholl may contact you for confirmation, correction, cancellation, or refund as appropriate.

Orders and Payment

When you place an order with Scholl, you agree that the information you provide is accurate, current, and complete. Order acceptance is subject to product availability, payment authorization, and store review.

Order Review

Orders may be reviewed before processing. We may contact you if more information is needed.

Payment Authorization

Payment must be successfully authorized before an order can be processed.

Order Changes

Changes may not be possible after an order has entered processing or shipment preparation.

Order Cancellation

Scholl may cancel an order if payment fails, information is incomplete, or the order cannot be fulfilled.

Shipping Reference

Scholl offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destination availability, customs fees, and package support are explained in that policy.

Please review the Shipping Policy before placing an order so you understand processing time, estimated delivery time, tracking updates, and shipping-related responsibilities.

Return Reference

Scholl offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition, refund timing, exchanges, damaged or wrong items, and return instructions are covered in that policy.

Customers must follow the return instructions provided by customer service before sending any return.

Account Information

If account features are available, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

  • Keep your account email, password, and order information secure.
  • Notify Scholl if you believe your account has been accessed without permission.
  • Make sure your billing, shipping, and contact details are accurate before placing an order.

Prohibited Uses

You agree not to use the Scholl website, store content, products, or services for prohibited purposes, including:

  • Any unlawful, fraudulent, abusive, or misleading activity.
  • Submitting false, inaccurate, or unauthorized information.
  • Attempting to interfere with website security, checkout, payment, or store operations.
  • Uploading or transmitting harmful code, spam, malware, or disruptive content.
  • Copying, scraping, reselling, or exploiting website content without permission.
  • Violating the rights, privacy, or security of Scholl, customers, or third parties.

Intellectual Property

The Scholl website, including text, images, graphics, product presentation, page design, logos, and other store content, is protected by intellectual property rights owned by or licensed to Scholl.

You may not copy, reproduce, distribute, modify, sell, or use store content for commercial purposes without written permission from Scholl or the applicable rights holder.

Third-Party Links

The Scholl website may contain links to third-party websites or services. These links are provided for convenience or functionality, and Scholl does not control third-party websites.

Your use of third-party websites or services is subject to their own terms, policies, and practices. Please review those terms before using any third-party service.

Disclaimer

Scholl works to keep the website available, accurate, and useful, but website access, product information, and store content may not always be uninterrupted, complete, current, or error-free.

Store information is provided for general shopping and customer-service purposes. Customers should review product details, order information, shipping policies, return policies, and checkout information before completing a purchase.

Limitation of Liability

To the fullest extent permitted by applicable law, Scholl is not responsible for indirect, incidental, special, or consequential losses related to use of the website, inability to access the website, product listing errors, delays, third-party services, or unauthorized account activity.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection laws.

Changes to These Terms

Scholl may update these Terms of Service from time to time to reflect changes in store operations, website features, customer policies, or legal requirements.

Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after updates are posted means you accept the updated terms.

Contact Information

If you have questions about these Terms of Service, orders, payments, shipping, returns, exchanges, products, or account help, please contact Scholl customer support.

Email: [email protected]